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    Find the Right Org Structure for Omnichannel Growth

    Organizational design is hard amidst industry change. Every organization is at a different level of maturity and is focused on different elements of org design. This research series paints a holistic picture of where organizational structures are today and where they need to adapt for the future.

    Reinventing the Organization for Omnichannel Success: Beyond ‘Where Ecommerce Sits’

    🔍 What You’ll Learn:

    • Why “Where does ecommerce sit?” is the wrong question
    • The 11 critical mindset shifts to unlock profitable omnichannel growth
    • Four future-ready org models: Agile Pods, Shared Ownership, Hub & Spoke, and the AI-Enabled Enterprise
    • How to embed AI, education, and cross-functional goals into your culture
    • The urgent case for rethinking career paths and leadership development

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    Organizational Structure: Where Ecommerce Started — And Where It's Heading

    Look at examples of current org structures and how brands are thinking about eCommerce.

     

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